Thumbs Up icon

Turn customer surveys into your business advantage

Get new reviews, manage them and promote them across the web for 1, 10 or 10,000 locations. All from one dashboard.

Text Marketing

Text Message Surveys

Make it conversational

Send surveys that get a response, not an eye roll. Convenient and conversational, interactive text Surveys give you the ability to collect feedback the way a patients likes — boosting response rates and providing real time insight.

Real Patient Insights

Hard data. Easy learnings.

What to do with all your newfound customer sentiment data? Have Athena AI make it organized and actionable. Identify areas for improvement, stack rank your locations, and turn negative feedback into opportunities for growth with support tickets automatically pushed to the right people.

Woman looking at monitor

Post-Survey Interactions

Transform responses into reviews

MDidentity Surveys is perfectly suited for the next generation of marketing. Because we go a step further, giving you the option to add review requests at the end of every survey. Get Increased review volume, a boosted online reputation, and a steady flow of verified patients — all driven by your happy customers.

Partners Icon

Powerful alone. Unstoppable together.

MDidentity is a comprehensive platform for managing patient experience and your practice’s reputation. It offers a range of products that scale with your business. Check out our other products that work well with Surveys.


The all-in-one messaging platform to run your business

Blog icon


Capture real-time feedback and understand your customers with simple and effective surveys.

Send surveys that drive happiness and growth at scale

Send custom, low-friction, automated surveys. Uncover trends and learnings about your patients. Bring it all together to continually evolve your patient experience.

Meet the 21st Century of Patient Expectations with MDidentity

619 Brighton Ave. 202B
Portland, ME 04102

WARNING: Internet Explorer does not support modern web standards. This site may not function correctly on this browser and is best viewed on Chrome, Firefox or Edge browsers. Learn More.