Comments Matter! 7 Tips for Responding to Reviews

Comments Matter! 7 Tips for Responding to Reviews Patients Rely on Reviews Online reviews on sites like Yelp, Facebook, Google, Healthgrades, Vitals and RateMDs give people a way to share their patient experiences not only with businesses but with fellow patients. Patients look to and rely on reviews in order to discover services that provide […]


Search Results and SEO – Reviews Matter!

Search Results and SEO – Reviews Matter! Reviews Affect Your Business’s Appearance in Search Results Reviews about your business don’t only affect the individuals who are searching for your business specifically but also reach a much larger audience. Keep in mind, consumers don’t generally seek out your business in particular but find you during a […]


The Best Practices for Responding to Negative Reviews

Responding to negative reviews online seems like it can be a more daunting task than it really is. Some worry their response will create an online argument with the angry reviewer. Others worry about the repercussions of responding with specifics about the issue. No matter what your hesitations are, the most important tip from the […]


Medical Reputation Management Webinar

At MDidentity we speak quite frequently about the importance of online reviews and how they impact your online medical reputation. We feel that the point has been made, yet there are many aspects we have yet to cover. Over the past few months, we’ve found that many practices are asking similar questions with regard to […]


Our Take on The Bright Local 2016 Review Study

We here at MDidentity love the folks over at Brightlocal. They are a smart sophisticated group that are constantly striving to keep the rest of us current on many issues in the online profile realm. Some of the most important online profiles are, of course, review sites and a practice’s medical reputation is shaped by […]